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How to Fix Disney Plus Error Code 39 and Disney Plus Error Code 41

Disney Plus has been one of the most promising streaming services that you would find quite exciting and unique, and that is precisely why you would want to focus on the best possible functionality of the streaming service without any interruptions. However, there are possibilities wherein you would find the streaming service throwing errors, and that can be much annoying. A couple of such errors can be the Disney Plus error code 39 and the error code 41 on Disney Plus. Let us check out how to fix Disney Error code 39 and Disney error code 41.

What causes the Disney Error code 39?

The Disney Plus error code 39 is a rights management error code and can be caused when the connection is not secure. The error is generally observed with the Xbox One consoles, but you may come across it even on smart TVs. It can be one of the primary reasons when you notice Disney Plus not working.

How to Fix Disney Plus Error Code 39 and Disney Plus Error Code 41

The error code manifests itself as the following message – "We're sorry, but we cannot play the video you requested. Please try again. If the problem persists, contact Disney+ Support (Error Code 39)". While you can make use of a few methods to fix the error, it should be noticed that if the error is caused because the content is not available in your region, there is not much you can do about it.

You may also be interested in how to solve Hulu error code 2(-998).

How to Fix Disney Plus error code 39?

Is Disney Plus down due to error code 39 on Disney Plus? The best fixes that can be applied to fix the Disney Plus error code 39 can be listed here:

  • Try loading the video once again. Refreshing and reloading a video can sometimes resolve the issue and help you watch the video.
  • If this is affecting your Xbox console, shut down your Xbox app and restart it. You can also restart your Disney Plus app.
  • Try using a different streaming device. This can help you to find if the issue is related to a specific device
  • Check by changing the HDMI port. Changing to another HDMI port can also fix the issue at times. This can be due to the handshake issues with the HDMI port
  • You may also check it with another HDMI cable if you have one. A high-quality HDMI cable that is not much longer can help you fix the issues more comfortably. Make sure that you are using a cable that supports HDMI 2.1 protocol.
  • In case you are using any HDMI converter cable, that can create an issue in a handshake. Make sure that you are using an HDMI to HDMI cable. Uninstall and reinstall the Disney Plus app on your device. This can help you get rid of the glitches and unwanted cache files and get your system back on track.

If all the options and fixes fail, it may be a good idea to get in touch with Disney Plus support.

Also, check this post to learn how to solve Hulu error code 94.

What causes the error code 41 on Disney Plus?

The error code 41 on Disney Plus is generally caused by the rights management. Just like Disney Plus error code 39, this can indicate that the particular content that you are trying to stream is not available in your region or has been removed from the platform or even on the servers.

How to Fix Disney Plus Error Code 39 and Disney Plus Error Code 41

The error code 41 on Disney Plus can also appear when the subscriber has used an old link for the content or has an outdated app installed on the device. However, it can also happen when the servers are overloaded or there are connectivity issues.

How to fix the error code 41 on Disney Plus?

You can apply a host of options and fixes to resolve the error code 41 on Disney Plus.

Let us explore a few of the methods that can prove to be handy enough:

  • Try playing a different video. If the particular video or title has an issue, there is nothing you would be able to do about it. Try playing different videos to ascertain that the error is not affecting more of them.
  • Try refreshing the video. The error code 41 on Disney Plus can, at times, be just a fluke and nothing to be worried about. If the video begins to stream this time, you can be assured that there are no issues whatsoever.
  • Change your streaming device and check if the error is also affecting it. You can even check the web player to rule out the issues with your app.
  • Checking your internet connection speed can be yet another good fix that can help you resolve the error code on Disney Plus 41. Disney Plus will need a minimum connection speed for proper streaming efficacy. If you are streaming in SD, you will need at least 3 Mbps speed. The HD and 4K streaming will need a minimum of 5 Mbps and 25 Mbps speeds, respectively.
  • Rest or restart your streaming device. This can also be an excellent option to help you get rid of the issues with your Disney Plus streaming. This should help you flush out the cache files and assist you in achieving better results.

You can also get in touch with the Disney Plus help center to find the exact reasons.

How to watch the Disney Plus shows if you are getting Disney Plus error code 39 or 41?

In case you are unable to stream Disney Plus content for any reason, trying a capable Disney Plus downloader can be an excellent choice to watch your favorite shows until the issue is fixed. If the downloader isn't working at your end or on your account, you can consider checking it out on the other devices or with your friends' accounts.

One such powerful Disney Plus downloader that we would recommend would be to use Y2Mate Disney Plus Downloader. It comes with a built-in browser which can prove to be handy in watching, browsing, and downloading your content as per your preferences. You will also be able to transfer your favorite content to other devices or even with friends. The downloader can let you download as many titles as you would want to. That apart, you can download practically every content from the platform, making it a genuinely formidable choice.

The Concluding Thoughts

Well, Disney Plus has been considered to be one of the most promising options for enjoying full-fledged and wholehearted entertainment. If you are a die-hard fan of Disney Plus, you will find it a little disappointing and annoying when you face the error codes and disruptions to your entertainment. The discussion above on how to fix Disney Plus error code 39 and error code 41 on Disney Plus should help you fix the error without many hassles.

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