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Top list of Hulu Errors Troubleshooting and Their Solution in 2021

Hulu, another largest OTT platform, has a massive content library. The audiences prefer to watch their shows and movies on Hulu. But sometimes,''Hulu is not working'' the error code pops up and breaks the watch rhythm. It is pretty disturbing when you are watching your favourite show on Hulu.

Errors are nothing but an alert message that conveys something wrong with your device or connectivity; you have to second it. Or it may cause several damages.

Hulu Errors Troubleshooting

In this article, we will learn a few common errors of Hulu and how we can fix them without taking anyone's help. Let's learn what kind of errors you will get during your watch hours. Let us tell you a few common errors that pop up on your screen while surfing your favourite movies or shows.

Handy solutions are there you can try and fix by yourself. No need to take any expert help for that. Here is the list of the solutions and the ways how you fix them.

The primary solutions for basic errors

When Hulu is not working, unplug your device and keep it for 3 to 4 minutes. Then again, plug in, switch on the power supply, switch on the device and try to watch Hulu.

Login to your Hulu account, remove all the caches and cookies from your account, Uninstall the app, and reinstall it. Then login and try to watch your favourite shows.

Check your internet connection; if possible, talk to the customer care service and confirm whether the internet connection supports live stream or not.

Check the location of the router and modem at your home. Keep the router and modem to get the maximum signal strength because the live stream needs a high-speed internet connection.

You can check the Internet service plan you opt-out for because sometimes the live stream needs a different plan for the smooth Run of the OTT.

If you have a portable device, you can place it to get a high-speed internet connection because location matters at your home or wherever you are with your portable device.

Sometimes upgrading the live stream subscription plan could save you from getting rid of the error and allow you to watch your favourite shows or movies.

These all are pretty common errors and the solutions that you can fix at home by yourself. But there are errors pop up on your screen that require specific solutions to fix each error. Now we will learn the areas in which devices get affected the most and the solution.

Let's dive in:

Hulu Error code P-EDU103

Hulu Error code P-EDU103

Why the error popup: When Hulu finds out that you are using a non-residential internet connection or proxy internet connection to watch Hulu shows.

Devices: Laptop, Desktop Smart TV, Amazon Fire TV, Roku, Xbox, Gaming Console etc.

Solution of the error:

You can check your internet connection whether accidentally it's Get Connected with the commercial Wi-Fi connection or not. You also check your mobile connectivity, Whether it gets a bad internet connection or not.

Ethernet cable is an authentic cable connection that gives you Hulu live TV experience with better connectivity.

In short, you have to check your internet connection must follow Hulu live TV norms that your internet connection must have a residential and approved mobile connection. It is a connectivity error you can fix quickly.

Hulu Error Code 3 and 5

Why the error popup: Because of two reasons: the first one is poor connectivity of your internet service, and the second one when the app needs updating, and you are denying 3-4 times the error popup on your screen.

Devices: On any devices, the error code shows up like Smart TV laptop, Desktop with the latest windows version, Amazon Fire TV, Roku, Google Chromecast etc.

Solution of the error: The solution comes in two ways: check your device connectivity. For that, do the following steps.

Turn off the device, unplug it, and keep it for 5 minutes.

Unplug the router and modem and keep it for 2 to 3 seconds. Again plugs in it.

Turn on the device and log in to your Hulu account and check if you are still getting the error code or not.

You can do one more thing.

Go to the app settings and click on the update button. Update the app. Then check the device settings and follow a similar app update process.

Once your app and device get updated, then turn off the device and wait for 3 minutes. Then again, switch on the device login to your account. Now you can enjoy your favourite shows on Hulu.

Hulu Error code 3(-996)

Hulu Error code 3(-996)

Why the error popup: The report soccer due to the slow internet connection. If you get an error several times, you need to check your internet connection regularly. Apart from the slow internet, catches and cookies are also responsible for showing the error code 3 -996.

Devices: iPad, iPod, Android, Smartphone, Laptop, Desktop, Smart TV.

Solution of the error: when the error pops up on your screen, the first thing you have to do is switch off and on the internet connection to check whether it is an inactive mode or in inactive or slow mode. You can follow the below steps :

Switch off the router or modem and wait for 2 minutes, then again restart. You will come to know what is the speech of your internet connection at particular that moment.

Switch off the device, wait for 2 minutes, then again restart. Try to log in to your account. If you manage to log into your account means your internet connection is at high speed now.

But if not, you have to follow one more step.

Go to the settings of the Hulu app; in your app setting, you'll find clear cache and cookies; click on the button and remove cookies and catches from the app.

Your next move would be to uninstall the app from your device. Wait for 2 minutes, then again reinstall it.

Try to log in to your account. If you can log in, the errors are removed. Now, you're free to watch your favourite show on Hulu.

Hulu 500 error

Hulu 500 error

Why the error popup: When the error popup on your screen during the live streaming of the video, you might get confirmation that this is that internal technical issue. Sometimes the server got overloaded. Due to this reason, Hulu streaming gets affected, and it's showing 500 errors.

Devices: Any devices like Android, Smartphone, iPad, iPod, Smart TV, Roku, Gaming Console, Streaming player etc.

Solution of the error: It is a technical issue that required the technical expert team to resolve. But to confirm from your end, you must restart your device after logout from your Hulu account. Then again, switch on your device and log in to your account to check whether it is your device problem or the server issue.

As it is a server issue, you must contact their Hulu customer care number, so calls or email.

Hulu error code 400

Why the error popup: The error popup because it is your account problem that prevents the live streaming of Hulu. When your account has some problem, then during the watch time, you will get the error code 400.

Devices: Smart TV, Amazon Fire, TV iPhone, iPad etc.

Solution of the error: The best solution to eliminate the error is to log out from your account and uninstall the app from your device. Wait for 2 minutes, then again reinstall the app on your device. to try to login to your account, you have to put the login credentials and then try to log in.

Important advice: Try to change your password every after 15 days or after one month. And never use the mail ID of your window account anywhere other than on your Hulu app. it is a fundamental and primary thing to remember and follow when you create an account on an OTT platform like Hulu.

Hulu Error Code 16 And Invalid region messages

Why the message popup: When the error message pop up on your screen during the watch, that means you are using VPN aur process settings towards the light streaming Hulu. Hulu live streaming is restricted outside the United States. As the content restrictions are there, viewers outside the US cannot watch Hulu shows.

Devices: iPod iPad, Apple TV etc.

Solution of the error: if you get the error during your watch hours, check your VPN proxy settings. As the content library of Hulu is restricted outside the United States, if you try to bypass the streaming route, you will get the error. You need to check the VPN or proxy setting, disable the setting and try to watch Hulu live streaming with an authentic internet connection.

Check your Wi-Fi connection to verify whether they are using any proxy.

Hulu Error code 5003

Hulu Error code 5003

 The error pops up: The error pops up during the live streaming video. It is typically a playback error issue. When the live streaming is going on, you will get the error code due to the playback problem.

 Devices: Smartphone, iPad, iPod etc.

 Solution of the error: the error code 5003 signifies that your device and your Google app both means an update. Go to the device setting, click on the update button and allow your device to be updated. After the device, you need to update the Hulu app as well.

 In some cases, you have to do a factory reset of your device to clear all the previous data that prevent the hollow live streaming on your device.

Hulu Error code (error codes 3343, 3322, 3336, 3307, 2203, 3321, 0326)

Why the errors pop up: It is a protected content issue. You must watch those content from a supportive device.

Devices: Roku, Google Chromecast, Android, laptop computer etc.

Solution of the errors: Check the device that supports the protected content. There are few measures you need to check to resolve the errors.

Try to connect to the monitors with an HDMI cable.

If you are using an outdated browser, then you need to check and update it.

Suppose your laptop or Desktop go into Sleep mode. Please check and verify all this to resolve your account.

Hulu Error Code 2203

Why the error pops up: The error code shows up because of the login issue in your account.

Devices: Roku tv, Amazon Fire tv, Smart tv etc.

Solution of the problem: When you get the error code, change the password of your Hulu account and retry it. Never share your mail id and password of the OTT account with anyone.

Hulu HDCP Errors

Hulu HDCP Errors

The error pop up: The error is a technical issue showing playing content error while users use the HDMI cable connection.

Devices: Apple tv, iPad, iPod

Solution of the error: At present, FX, the network, is an excellent source of Hulu content. There must be an authorization issue between the FX network and Hulu regarding the encoding technology. Contact Hulu helpline and raise a complaint.

Hulu Error Code BYA-403-007

Hulu Error Code BYA-403-007

Why the error pops up: The error code starting with BYA signifies that Hulu has different internal issues playing specific content.

Devices: Android smart tv, Apple tv, Roku, streaming player etc.

Solution of the error: As BYA issues with different error codes come with challenging to play the video, Hulu expert technical panel can resolve the problem. Dial Hulu helpline number, made a complaint, give the details like your device, network service provider etc. and wait for the prompt response from Hulu authority.

How to Check if Hulu Is Down

If you try to play Hulu content and cannot start, you must verify your device and network connection. If there is no problem with your network connectivity and the device issue, then you must contact the blue helpline to check whether their server is working or not . In general, if Hulu is down, then the problem might be in the server, not in your device and not on your connectivity. Sometimes it would be regional centric. In every case are the network and device problem, only the full authority can resolve the issue. You have to wait to get a response from them.

Special tips for Hulu users: If Hulu is taking time to respond to you back, you can check whether the server is down or not by clicking the link below.


Hulu Error code 16

Why the error popup: error popup because you are trying to watch Guru from a proxy server. Hulu is restricted And can be viewed within the US.

Devices:  iOS smartphone, iPad, iPhone etc.

Solution of the error: When Hulu restricts your watching, you must check your VPN or network's proxy settings. You can follow a few steps to verify your proxy setting.

Check the Settings of your iPad or iPhone.

Click on the Wi-Fi button and check the Wi-Fi connectivity by clicking the blue circle at the right corner.

Scroll down to the bottom of the screen and verify whether the http is proxy setting is off.

After that, try to log in to your Hulu account and check whether you are getting the error code or not. Once you start watching Hulu from an authentic source, you will not get the error code 16.

Hulu Error Code BYA

Hulu Error Code BYA

Why the error popup: The error code BYA comes when there is an issue in your playback while watching Hulu.

Devices: Smart TV, iOS, iPhone, iPad etc

Solution of the error: You must verify your network connection and device settings. If all these settings work perfectly, try to watch Hulu other shows to verify the trouble source.

If you get a similar error code in other shows, it means it's a Hulu server issue needing technical help from the Hulu authority.

Ads not loading on Hulu

The reason behind ads not loading on Hulu: when you get the message blink on your screen, you must know that there is some problem on your Browser, so you need to clear or remove the cookies and the catches from your Browser.

Check the Chrome, Safari or Firefox browsing history settings.

Once you clean the browsing history, Visit the browser setting and check whether you disable the ad blocking option. If you found it enabled, click on the button and make it disable.

After disabling the ad blocking option, try to log in to your account and check whether the ads are now loading on Hulu.

A special tip for the new user:  you must check your systems and antiviruses like Mac Cafe Kaspersky or Norton to enable the ad blocking option. If it's there, then you can disable that option so that you can watch your favourite shows with ads.

Hulu No Audio Error

Why the error popup:  audio error is typically connected with your device issue whatever you are using.

Devices:  Smart TV Amazon Fire TV, iPhone, iPad etc

The solution to the error: if you are connected with the mobile device while playing the video, you can check that the sound is not muted or too low to hear at the bottom of the video.

Connected with the smart TV, you must check the volume control panel of your device and set the volume to be audible enough to listen to your favourite shows or movies or videos.

Hulu Videos not in your language

The solution to the problem: when you watch any source on Hulu and the language is not your preferred, and you pull up the playback Control To check the language setting. You can verify whether your Preferred language is there or not.

You can check in your device settings Whether it is enabled in your Preferred language.

The language selection is entirely on users preference; whatever they select will play the shows or movies in that language.

Devices: Smart TV iPad iPhone Roku etc.

Hulu Out of sync captions

Why the error pops up: If you do not get the caption while watching your favourite Hulu show means its a trouble due to loading the stream.

Devices: Smart tv, iPad, iPod, Apple tv, streaming player, Roku.

Solution of the error: If you get the error in the first streaming, then close the stream and then retry.

But if you get the error pop up after few times of streaming, you must follow the steps:

Disabled the close caption.

Uninstall the app. Then reinstall it.

Log in to your Hulu account. Enable the sync option, and it will work.

Hulu Error Code PLRUNK15

Hulu Error Code PLRUNK15

Why the error pops up: The error shows up because of an outdated app, and the server cannot connect with your device.

Device: Roku with an outdated version.

Solution of the error: To overcome the issue, you need to change your device or upgrade the Roku. The older version cannot integrate with the latest Hulu live streaming.

Hulu Error Code PLAREQ17

Hulu Error Code PLAREQ17

Why the error pop up: The error also signifies the usage of an outdated app version or device version that does not support the Hulu server.

Devices: Roku tv

Solution of the error: Here, the solution is to upgrade the Roku tv. The latest version can accommodate the latest live streaming OTT Hulu.

Hulu Error Code PLAUNK65

Hulu Error Code PLAUNK65

Why the error pops up: The reason is poor connectivity in your home network connection. Sometimes server failure is also the reason behind the error.

Devices: Smart tv, streaming player etc.

Solution of the error:

Check your internet connectivity at home and restart the device.

  • Unplug the router or modem.

  • Again plug it in and log into your Hulu account.

 It's a common error that allows you to fix the problem at home.

 Hulu Error Code RUNUNK13

 Hulu Error Code RUNUNK13

Why the error pops up: It's a connectivity error that is common during the Hulu watch.

Device: Android, iOS, iPad, apple tv etc.

Solution of the error:

  1. Check and verify the network connection at home.

  2. Check the smartphone network connectivity.

  3. Uninstall the app, reinstall it and start watching your favorite Hulu show.

Hulu Error Code P-DEV323

Hulu Error Code P-DEV323

Why the error pop up: The error also indicates the connectivity issue between your devices and the network.

Devices: Blu-Ray disc, Xbox, Gaming Console, smart tv etc.

You can do the steps:

Restart your modem or router. And check whether the connectivity issue is still there or not.

Place the router or modem at the central location to avoid getting the signal strength.

If you find the server issue prevents you from watching your shows on Hulu, contacting their support team and getting back their suggestions to fix the issues.

Hulu Error Code DRMCDM78

Hulu Error Code DRMCDM78

Why the error pops up: If you are using an outdated browser, the error code pops up on your screen. It is not a connectivity issue, but the router or modem locates the repository changes that cause the malfunction of the streaming to prevent you from watching your show on Hulu.

Browsers: Chromes like windows, macOS, Linux etc

Solution of the error: You need to check and verify the windows updates and update themselves to watch the shows. Go to the help section of the chrome browser, click on the button to know the existing version.

Simultaneously, Chrome help will suggest clicking on the latest build version. Click on it.

In macOS or Firefox, go to the About Firefox section, click on the update and restart button to avail the build update version to upgrade the Browser.

After verifying all the errors, we can sum up a few points. They are:

  • You need a powerful internet connection to watch Hulu'sHulu's massive library

  • Your devices must be the latest upgrade version, or else you will get errors.

  • The router or the modem must be located in a place where it will receive strong signal strength.

  • Devices and the app both need upgrade and update at time intervals.

The majority of the errors belong to poor connectivity between the network and the devices you play Hulu, which means Hulu needs robust connectivity and the latest upgraded version of your device.

There is a way you can watch Hulu error-free with the Y2Mate Hulu downloader software. The latest equipped software would give you the flexibility to install in your device, download the content before starting showing any error and break the rhythm of your watch.

Y2Mate Hulu downloader software gives you the best offline watching experience.

Y2Mate Hulu downloader

The high-end application that perfectly matches any OTT platforms has significant features that give you a complete offline watch experience. The software would come up with the latest upgrade feature qualities like:

  • Fast downloading option

  • Batch download facility enable

  • Ads-free offline watch

  • Transfer download file option with a USB cable

Features are integrated for the OTT platforms.

With the latest upgraded devices, you can install the software and download your favourite Hulu content. The outstanding features are:   

  • You can download high-resolution or HD in 1080p, giving you bright and shining picture quality in the downloaded content.

  • A 5.1 AAC stereo soundtrack gives high-level sound quality.

  • Both picture and sound qualities are the latest models that all the OTT platform follow nowadays.

  • You can save the subtitles and metadata like plot setting, storyline, cast detail etc., in your preferred language.

  • You can save the download file in the .srt file folder.

  • The batch download option allows you to download the content and the series or the episodes of the content you are downloading.

  • You can download content from 1000+ websites with ease and high speed.

The pricing plan of the software

The pricing is affordable and has the flexibility to select the plan monthly and yearly. Monthly is $9.9 and yearly $99. Both plans will get unlimited features access and free updates. A free plan is also there with limited duration and restricted features access.

How do you install the software and download the content from Hulu?

The installation method is relatively easy, even for a beginner in this field. Let'sLet's check how you install the Y2Mate Hulu downloader software on your supportive device.

Step 1: Download the software.

Go to the official page and download the application, or you can click the link: Hulu Downloader.

Step 2: Go to the Hulu streaming service.

Click on the Hulu streaming service from the service window pane.

the Hulu streaming service

Step 3: Sign in to your Hulu account

Log into your Hulu account and select the show you want to save to your device.

Sign in to your Hulu account

Step 4: Download the content and save

Click on the download button, the system will start the download process, and you can watch the show altogether.

After finishing the process, you can save the file on your supportive devices and watch it in your peacetime.


Errors warn you to measure the faults that prevent you from watching the Hulu shows or movies from your device. You can take prompt action and fix the issue before it gets complicated. Additionally, you can install Y2Mate Hulu downloader software and enjoy the best offline watching experience.

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